Privacy Policy
PlusOne Ai (the “Company”) is dedicated to upholding robust privacy protections for its users. At PlusOne security is our top priority. Our Privacy Policy is designed to inform you about how we collect, use, and safeguard the information you provide to us in the course of using our Service, which includes a unique feature of streaming real-time voice data over Zoom for the purpose of providing autonomous technical guidance through an AI sales engineer.
**I. INFORMATION WE COLLECT**
In addition to the Non-Personal and Personal Information described in your template, our Service specifically collects and processes voice data as follows:
- **Voice Data**: When you use our Service through Zoom, we collect and process voice data to provide real-time technical guidance. This data is used to analyze your inquiries and generate appropriate responses through our AI sales engineer.
1. **Information collected via Technology**: Our Service employs technologies like cookies and server logs to collect information about how you interact with our Service. This may include details about how our Service is accessed and used, such as your IP address, browser type, and other similar information. We may also use technologies to collect and store information related to your use of the Service, including voice data.
2. **Information you provide us**: By registering for an account and using our Service, you consent to the collection, use, and sharing of your Personal Information and voice data as described in this Privacy Policy.
**II. HOW WE USE AND SHARE INFORMATION**
- **Voice Data**: We use your voice data exclusively for the purpose of providing the Service, which includes analyzing your inquiries and producing responses through our AI sales engineer. We do not share this data with third parties except as necessary to provide the Service or as required by law.
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
**III. HOW WE PROTECT INFORMATION**
We take the security of your Personal Information and voice data seriously and implement appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure socket layer technology. However, no security measures are completely infallible. We will not sell your data to any entity without your explicit consent
**IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION**
You have rights regarding the collection, use, and sharing of your Personal Information and voice data. You can opt-out of certain uses and disclosures of your information, except where such opt-outs would prevent the proper functioning of the Service.
**V. CHANGES TO OUR PRIVACY POLICY**
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
**VII. CONTACT US**
For questions about this Privacy Policy or our treatment of your information, please contact us at akhil@plusone-ai.com.
**Last Updated**: Feb 22, 2024.